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Support |
Please inform us about the following:
- Windows 95/98/ME/NT/2000/XP version (including service packs and other fixes installed), US or international, OEM or not
- computer information: CPU type and speed, amount of memory installed
- description of Your problem (as much information as possible to retrieve the problem)
- any additional information, which may help.
Note: you may want to read the "How to Determine the Version of Windows 95 in Use" article by Microsoft. Use the following URL:
http://support.microsoft.com/support/kb/articles/q158/2/38.asp
In order to get the complete computer information (working under Windows 95), open the Control Panel, click on "System" applet and press "Print" on "Device Manager" tab.
We'll try to help you as fast as possible, usually in one or two business days.
If you have any comments or suggestions for the next releases, please feel free to post them to us.
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